Ref No.: 18-04933
Location: Rydal, Pennsylvania
Position Type:Contract
Start Date: 05/29/2018
Title: IT Support
Location: Rydal, PA
Type: Contract to Hire

Primary Duties and Responsibilities:

Assisting in communicating and executing key technology support tasks for the company and primarily the creative staff.
  • Respond to assigned help desk requests from the creative staff.
  • Assist in job archiving workflow which includes:
    • Publishing Blu-Ray discs
    • Generate labels for completed discs
    • Load disc content into a database server
    • Generate barcode labels for each disc
    • Maintain archive library in/out system
  • Daily care of network printers:
    • Re-supplying printer consumables and paper
    • General trouble shooting
    • Ordering and inventory of supplies
  • Assist in network and system trouble shooting and repair.
  • Assist with some network and system administration.
  • Perform system updates
  • Assist department head on various assignments and projects as needed
Our ideal qualifications are:
  • A degree in Information technology, or equivalent experience.
  • Excellent interpersonal, research, and time management skills.
  • Grace under pressure and good judgment in sensitive situations.
  • Proficient in Apple OS X, macOS, and iOS systems.
  • Knowledge of Adobe Creative Cloud Suite.
  • Knowledge of MS office for Mac.
  • Windows knowledge a plus but not required.
Organized:
You come in on time and complete tasks in a timely manner. You can prioritize and manage tasks.

Team-Oriented:
Communicate well to others written and verbally, willing to help resolve issues for staff members even if it requires staying late or coming in early.

Entrepreneurial:
You can multi-task and perform well when given big goals and lots of independence.

Company Culture:
You should be able to work in a family owned business where the environment is casual but corporate. Be a self-starter and can think creatively. Also, having a sense of humor will be needed.

Job Details:
This position reports to the Director of Systems and Infrastructure, who manages the company's systems and networks, Apple technical support, back-ups, and archiving. You will receive direction, assignments, and training from the Director. Hours are 8:30AM to 5:00Pm