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Business Analyst
Ref No.: 18-04688
Location: Bethesda, Maryland
Position Type:Contract
Start Date: 05/17/2018
My top tier direct client is looking for an experienced business analyst to work with their growing IT operations team!

Title: Business Analyst
Length: 3 Month Contract
Location: Bethesda, MD
Rate: DOE

Responsibilities:
  • Lead business analysis efforts for IT Operations and Security initiatives including unified communications, service delivery, disaster recovery, and store technology enhancements
  • Lead data analysis, process documentation, and interviews with business and IT stakeholders
  • Work cross-functionally to identify business process improvement opportunities and help develop business cases for potential solutions
  • Serve as junior PM for assigned initiatives, working in close collaboration with the Director of IT Operations

Must-Haves:
  • 5+ yrs. of experience in business analysis and project management
  • Experience with creating process flows, data flows, As Is/To Be documents, gap analyses, and implementation plans
  • Knowledge of SDLC, ITIL, and key IT frameworks
  • Strong attention to detail and ability to juggle multiple tasks and projects
Nice to Haves:
  • Knowledge of security principles and technologies
  • SharePoint experience
  • Experience in a multi-unit retail environment