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Production Support Specialist
Ref No.: 18-04346
Location: King of Prussia, Pennsylvania
Position Type:Contract
Start Date: 05/03/2018
My direct client in King of Prussia, PA is looking for a Production Support Specialist to add to their team!

Title: Production Support Specialist
Location: King of Prussia, PA
Duration: 6+ month contract
Rate: DOE
Start: ASAP


**Night shift - Wed-Sat 8 pm - 6 am!!

Job Description:
As a member of the technical staff responsibilities include:
  • Monitoring for all systems and applications troubleshooting, deployment and maintenance activities required to support large scale, high availability, 24x7 production environments.
  • Interface with functional teams throughout the organization, and work closely with Engineering, Operations, Release Management, and Production Support teams
  • Ensure proper Change Management processes and procedures are followed Proactively finds potential site issues and take initiative to address them in a timely fashion in a 24x7 Command Center environment
  • Ensure proper Event Notification and Incident Management procedures are followed, including ticket creation and bridge call facilitation Work with Application Developers to devise robust deployment, operations, monitoring, and reporting
  • Tune application configurations to support optimize performance per developer and engineering recommendations
  • Partner with supervisor on solving problems and leading them to resolution Identify and leverage standards to design project solutions
  • Partner on automation opportunities for repeatable tasks and recommend/implement solutions in collaboration with the appropriate teams
  • Learn to design, code, debug, document, and maintain scripts in bash, perl, python, php, etc. Perform troubleshooting of applications to diagnose problems
  • Other duties as assigned
Requirements:
  • Supporting a Linux environment
  • 1-3 years of experience in IT
  • BA preferred but not required