Customer Service Engineer
Previous Job
Previous
Customer Service Engineer
Ref No.: 18-04332
Location: Irving, Texas
Position Type:Right to Hire
Start Date: 02/28/2018
My direct client in Irving, TX is hiring for a Customer Service Engineer focused on cloud Support!

Title: Customer Service Engineer
Location: Irving, Texas (on site)
Duration: Full Time
Salary: DOE

Position Specifics:
  • Customer support for Hybris Cloud Infrastructure products
  • AWS, Azure, Linux, Microsoft systems
  • Windows systems - desktop & servers
Top Must Haves:
  • VMware certification
  • Customer Service Support Experience
  • Cloud support experience
  • Work experience- stability
Nice to have:
  • Security background, Fireside and McAfee
  • MS certifications
Shift/On-Call:
  • M-F 9 hour shift (includes lunch)
  • Will not be on-call till after 1 year. 1 week of on-call duty every 6 weeks
  • Very Rare (Maybe 15 times/year) an oncall engineer has to be responsive
  • Team in Philippines does after hours support and weekends
If interested please send an updated resume to Brittany Hale at brittany.hale@mondo.com.