Ref No.: 18-04328
Location: Dallas, Texas
Position Type:Contract
Start Date: 10/27/2016
Title: Business Systems Analyst
Location: Plano, TX (on site)
Start: ASAP
Duration: 8 month contract+
Interview Process: Phone Interview Tomorrow or Monday

Job Description:
- The BSA will be responsible for documenting requirements for the new "Customer Support” section working on a larger team of solution architects, program managers, peer analysts, and developers.
-Documents/Requirements – getting them built

Position Details:
  • Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
  • Designs new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.
  • Improves systems by studying current practices; designing modifications.
  • Recommends controls by identifying problems; writing improved procedures.
  • Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget.
  • Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
  • Maintains system protocols by writing and updating procedures.
  • Provides references for users by writing and maintaining user documentation; providing help desk support; training users.
  • Maintains user confidence and protects operations by keeping information confidential.
  • Prepares technical reports by collecting, analyzing, and summarizing information and trends.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.
Skills and Qualifications:
  • AEM, Software Design, Software Documentation, Software Development Process, Software Requirements, Analyzing Information, Teamwork, Software Maintenance, Written Communication, Promoting Process Improvement
If qualified and interested, please submit recent resume Brittany Hale at