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Technical Writer
Ref No.: 18-03730
Location: New York, New York
Position Type:Contract
Start Date: 04/02/2018

Location: NYC
Duration: 3+ Month Contract
Start Date: ASAP
Rate: DOE
  • Write technical documentation for our client. Specific responsibilities include but are not limited to the following:
  • Write grammatically correct, audience-appropriate, and technically accurate documents; manage all aspects of document development and production; develop and maintain document standards.
  • Additionally, candidates will provide Business Development support regarding documentation needs required by business partners; support our client's Production Support organization with development of runbooks, Standard Operating Procedures and IDEF3 Process Flow documentation and aid in the development of training manuals.
  • Work with product managers, department managers and project managers to ensure that documentation is created and maintained according to the lifecycle methodology.
  • Manage outstanding assignment list so that the group's workload is visible and status easily obtained by internal customers.
  • Oversee the maintenance of document templates and documentation style guides.
  • Identifies documentation needs in the company and recommends strategies on how to meet them.
  • Ensure that published information adheres to company and department style guidelines and meets or exceeds quality standards.
  • Ensure that published information is accessible to the appropriate internal and external audiences.
  • Work with other operations management team members on various initiatives focused on implementing repeatable processes in IT
  • Maintain Documentation website / content and formatting.