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Help Desk Dispatcher
Ref No.: 18-03422
Location: New York, New York
Position Type:Contract
Start Date: 04/16/2018
Title: Help Desk Dispatcher
Duration: 3+ month contract
Location: NYC
Start Date: April 16, 2018
Rate: TBD

Job Description

My direct client is seeking a Help Desk Dispatcher who with Help Desk ticketing experience and great customer service skills.

Qualifications:
2-4 years of experience in Help Desk/ IT Support role
Experience distributing and managing tickets (About 30-60 tickets a day)
Able to work in a team environment
Great communication and customer service skills

JIRA

Additional/ Bonus Skills:
Someone with previous experience working in a start-up or interest working in a startup is a preferred
Experience with Fresh Service Ticketing System is a plus