Program Analyst
Previous Job
Program Analyst
Ref No.: 18-03381
Location: Chicago, Illinois
Position Type:Direct Placement
Start Date: 03/29/2018
Program Analyst
Chicago, IL
Direct Hire

  • The Program Analyst performs analysis activities that support the decision making regarding matching technology solutions (package selection, configuration, development) with business, user(s), and functional needs from stakeholders.
  • This involves conducting market research, functional comparisons, and staying abreast of what is being done at other law firms and professional services firms.
  • The analyst will also gather requirements, document procedures, and review the methods of the current processes.
  • The Program Analyst partners with the appropriate business stakeholders and the Program Manager to prioritize and create a project roadmap for their assigned area.
  • With the business and IT teams, they maintain a set of institutional knowledge of what is working well within the program and what needs improvement.
  • Partner with business stakeholders to understand and prioritize their needs, creating a roadmap of projects for their assigned area.
  • Seek input of user experience and document current procedures and processes to determine potential improvements to their assigned products.
  • Stay abreast of best practices being done at other firms and technology developments that may affect the areas. Act as a trusted advisor to stakeholders and the Program Managers to influence the technology decisions for the areas based on this knowledge.
  • Analyze and consolidate all perspectives on the project – business needs, requirements, user experience, security, training, risk, time, cost, technology architecture, procurement/vendor management, operational considerations, etc. – to help the Firm reach the best technology decisions.
  • Gather business requirements from project stakeholders to further define the goals and objectives.
  • Drives projects and business teams toward achieving intended business results within a specified time and budget.
  • Perform risk analyses to identify and resolve critical path issues.
  • Prepare and analyze program/project related data.
  • Review and report on program/project status.
  • Prepare materials for briefings and presentations to large size groups of key decision makers at the executive level.
  • Other duties as assigned.
  • Bachelor's Degree in Business or related field
  • A minimum of 2 years of relevant experience in business analysis or similar responsibilities
  • Strong organizational skills
  • Strong attention to detail
  • Good judgment
  • Strong interpersonal communication skills
  • Strong analytical and problem solving skills
  • Able to work harmoniously and effectively with others
  • Able to preserve confidentiality and exercise discretion
  • Able to work under pressure
  • Able to manage multiple projects with competing deadlines and priorities