Ref No.: 18-03203
Location: Waukegan, Illinois
Position Type:Contract
Start Date: 03/26/2018
Position: BSA/PM
Location: Mettawa, IL
Contract Duration: 6+ months


Business Systems Analyst / Project Manager BSA/PM position supporting enterprise sales force automation / customer relationship management application on the iPad, used by Pharmaceutical sales reps and Medical field users, with a specific focus on Digital and Multichannel Marketing capabilities and processes.

KEY DESIRED EXPERIENCE & SKILLS:
- Ideal candidate has experience supporting Marketing and/or Sales Force applications in the Pharmaceutical industry
- Experience or expertise with CRM (Customer Relationship Management) applications and platforms in a large corporate environment
- Experience and expertise with Digital Marketing initiatives and projects, regardless of user and audience community, including but not limited to web, app, email, and mobile tactics
- Experienced in interfacing with internal clients and client groups as part of shared services delivery model
- Preferable experience with Veeva and/or Salesforce.com
- Experience with Veeva 'multichannel' capabilities, such as CLM, Approved Email, Engage, CoBrowse & Vault, especially as part of post implementation operations or support, highly desired.
- Some experience and base understanding of promotional materials review steps and processes in the Pharmaceutical industry (commonly referred to as Med Reg)

ADDITIONAL SKILLS:
- Training in SDLC methodology along with experience in deploying large validated applications in a corporate environment valuable.
- Experienced in and ability to work with Business and IT management to establish and gain consensus on project goals, objectives, timelines and deliverables
- Ability to elicit and document functional requirements from users, use cases/scenarios, or general business requirements
- Effectively document business, systems, data, and process flows, taking into account end user audience
- Capability to assess and articulate the degree to which changes to scope, issues and risks may affect projects, and then working with Business and IT management to gain agreement for resolution - Strong inter-personal and communication skills, ability to work with and across all levels of management and stakeholder groups (Technical, Marketing, Sales, Regulatory, Customer Excellence, Operations, etc.)
- Display clear accountability and ownership of assigned work streams, and have to ability to drive to completion
- Good analytical skills and a creative problem solving ability
- Comfort with, and ability to articulate and present platform and technical capabilities to Marketing and Sales stakeholder groups