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Senior Business Analyst
Ref No.: 18-02053
Location: Chicago, Illinois
Position Type:Direct Placement
Start Date: 02/27/2018
Title: Senior Business Analyst
Location: Chicago, IL
Type: Direct Hire

Our client has an immediate opening for a Senior Business Analyst, Sales & Marketing. Reporting to the Director of Business Transformation, the Senior Business Analyst, Sales & Marketing ensures the systems' needs of the business are fully understood while documenting the systems and process design. Drives innovative thinking to assist the business in leveraging their use of technology to accomplish business results, and to optimize operational process design.

Role & Responsibilities:
  • Working directly with the Sales and Marketing teams - elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, cases, scenarios, business analysis, task and workflow analysis.
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
  • Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements for delivering the following artifacts as needed: (Functional requirements (Business Requirements Document), ex: Use Cases, GUI, Screen and Interface designs).
  • Utilize experience using enterprise-wide requirements definition and management systems and methodologies required.
  • Successfully engage in multiple initiatives simultaneously.
  • Work independently with users to define concepts and under direction of project managers.
  • Drive and challenge the business on their assumptions of how they will successfully execute their plans.
  • Strong analytical and project management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, customers and subject matter experts.
  • Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
  • Develop requirements specifications according to standard templates, using natural language.
  • Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
  • Be the liaison between the business, technology teams and support teams.
  • Responsible for translating the business requirements into Configuration of the company systems, and ongoing maintenance and support of the configuration.
  • Develop, Maintain Business Process Mapping.
  • Ownership/Stewardship of the Master Data.
  • Develop test scenarios, test plans and coordinate Unit and Integration Testing with the users.

Qualifications:
  • Strong Business skills
  • Bachelor's Degree
  • Capable of producing functional requirements, including business rules, use cases, process flows and proof of concepts
  • A self-starter who can work alone or as part of a larger project team
  • Ability to articulate business strategies, and collaborate with cross functional teams
  • Experience in Sales and Marketing systems – Examples: Customer Relationship Management (CRM), Configure Price Quote (CPQ), Salesforce.com, Pardot
  • ERP knowledge preferred
  • Experience in online product configuration and pricing desired
  • Experience in data analytics

Competencies:
  • Business & functional analysis capability
  • Consulting, collaborative & diagnosis skills
  • Customer focused & able to extract correct business requirement information - strong communicator
  • Strong interpersonal skills (working with a range of business users)
  • Business awareness (understanding of the core business functions - Finance, Sales & Marketing, Distribution, Warehousing, Operations, Supply Chain etc.)
  • Good presentation / facilitation skills
  • Understanding of standard systems project methodology
  • A structured thinker, but with the ability to think outside the box
  • Seen by the business as the person who understands the area and processes, both inside and outside
  • Individual who works closely with the key managers and executives in the business area of Sales and Marketing
  • Self-managing and task / deadline focused