Desktop Technician
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Desktop Technician
Ref No.: 18-01853
Location: Waukegan, Illinois
Position Type:Contract
Start Date: 02/21/2018
Title: Desktop Technician
Location: Lake Bluff, IL
Duration: 2 Year Contract
Rate: $23/HR W2  
Start: ASAP
 
Overview:
  • This position is listed as Desktop Technician but the specialty skill set required for the candidate is in regards to our Managed Print Services program.
  • We have 800 large Client MFP printers.
  • The candidate must be able to troubleshoot and resolve issues with multi-function printers including:
    • print, scan, and email handle Moves / Adds / Changes,
    • thorough understanding of WebJet admin tools,
    • SafeCom and Pull Print Management,
    • Client Security Manager,
    • Test and remediate new printer introductions,
    • monitor printer supplies,
    • excellent customer service skills a MUST,
    • understand printer firmware,
    • knowledge of Access database is a plus.
 
If interested and qualified, please send an updated copy of your resume to zachary.avalos@mondo.com.