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Business Analyst
Ref No.: 18-01823
Location: Abbott Park, Illinois
Position Type:Contract
Start Date: 02/20/2018
 Role: Business Analyst
Location: Lake Bluff, IL
Duration: 1+ Year Contract
 
**NO 3RD PARTY CANDIDATES**

Experience:
  • PM skills
  • Can identify gaps and drive improvements (looking at ticket data, customer experience data, volume data, gap data)
  • Presentation skills
  • Can make data, metrics, analytics presentable for sr management
  • Will be Guenther's right hand person
  • Service desk knowledge/background/skills
  • Experience measuring KPI's