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Account Manager
Ref No.: 18-01286
Location: Atlanta, Georgia
Position Type:Direct Placement
Start Date: 02/05/2018

Location: Atlanta, GA 30318
Duration: Perm/Direct Hire
Start Date: Asap
Interview Process: Complete Application w/Mondo recruiter - InPerson Interview.

My direct client needs an Account Manager on a permanent basis. The ideal candidate will be passionate about company products and the clients they serve and will act as a point of contact for their clients. They will build long-lasting, mutually beneficial relationships with their contacts, always striving to find the products which best fit the individual needs of the client. They also aid internal departments by collecting information, such as sales leads or testimonials, assisting in the processing and analysis of client data and complaints, and identifying industry trends.
To succeed in this position, candidates should have exceptional communication, computer, and problem-solving skills.

Account Manager Responsibilities:
  • Communicating with clients to understand their needs and explain product value.
  • Building relationships with clients based on trust and respect.
  • Collaborating with internal departments to facilitate client need fulfillment.
  • Collecting and analyzing data to learn more about consumer behavior.
  • Keeping accurate records pertaining to inventory and account notes.
  • Maintaining updated knowledge of company products and services.
  • Resolving complaints and preventing additional issues by improving processes.
  • Identifying industry trends.
  • Acting as a client advocate with a focus on improving the buyer experience.
Account Manager Requirements:
  • 5 years of experience in account management/client services – knowledge of agency or business services
  • Bachelor's degree in sales, communications, or related field.
  • Creative and digital technology platform experience a plus
  • Exceptional verbal and written communication skills.
  • Ability to collect, track, and analyze large amounts of data.
  • Adaptability and strong problem-solving skills.
  • Must be an active team player & champion team-centric approach to project management/execution
  • Must be comfortable presenting and persuading a wide-range of talent/resources and opinions
  • Solid client development skills – must have a focus on driving results