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Sr. Desktop Support Specialist
Ref No.: 18-00422
Location: 1 Western Maryland Pkwy, Maryland
Position Type:Right to Hire
Start Date: 01/11/2018
My direct client is hiring a Sr. Desktop Support Specialist with Tier II Support, SCCM Administration, and PowerShell.

Job Type: 6 Month Contract-to-Hire
Interviews: Next Week
Start Date: ASAP

Absolute Requirements:
  • SCCM
  • Powershell
Icing on the Cake:
  • CyberArk
  • Mac OS
Core Skillset:
  • 5+ yrs of experience
  • Provide Tier II technical support to end users
  • Must be able to multitask projects and support
  • Will be working in an Apple/Genius Bar type of environment
  • Work tickets assigned to queues
  • Determine root cause by reviewing procedures and actions taken by user(s)
  • Execute installations and setups
  • Must possess Knowledge of all Microsoft Products
  • Windows 10
  • Virtual Desktop Support
  • Mobile Device Support
  • Communicate and create / update Run Books
  • Exemplify teamwork in a highly visible, fast paced environmen
  • Knowledge of Active Directory
  • Knowledge of Exchange