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CRM Business Process Analyst
Ref No.: 18-00079
Location: Irving, Texas
Position Type:Right to Hire
Start Date: 01/03/2018
Title: CRM Business Process Analyst
Duration: 3 month C2H
Start date: 2 weeks notice
Location: Las Colinas, TX



Position Details:
  • Salesforce is used mainly for the sales and marketing opportunity leads.
  • Oversee the USA-Canada-Latin America CRM administration
  • The developer team is in Taiwan and the Philippians.
  • The BPA does not to use apex but they manage the daily operations and do the configuration changes
  • This person will work with stakeholders in the USA and get requirements and make the design and then work with the developer team.
  • No development
  • Communicate with stakeholders
  • Manage SFDC and do daily configuration changes, sales org changes, user accounts.
Top Must Have's:
  • At least 5 years of BPA on Project management
  • At least 5 years of experience with any CRM (SharePoint, SAP, Salesforce is preferred)
  • Advanced T-SQL knowledge
  • Bachelor degree in computer science or business administration or related field
  • Ability to communicate with Stakeholders.
Team/Company Culture:
  • Pay for the courses and first exam for SFDC Certification
  • Will work hand and hand with business stakeholders and SFDC teams in Taiwan and the Philippines.
  • Very collaborative and cohesive

If qualified and interested, please submit recent resume to Brittany Hale at brittany.hale@mondo.com.