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Help Desk Specialist
Ref No.: 17-12138
Location: Greenwch, Connecticut
Position Type:Contract
Start Date: 12/14/2017
My direct client has an immediate need for a Help Desk Secialist.

Location: Greenwich, CT
Duration: 1+ Month Contract
Salary: Open
Start Date: ASAP

Details:
  • 0-1 years of IT consulting services – Remote and On-site Capacity
  • Windows 7, 8 & 10 Operating Systems & Desktop Administration
  • Microsoft 2010 / 2013 / 2016 Office Suite Applications
  • Working knowledge of Active Directory principles and management
  • Troubleshooting remote user access via VPN, Citrix receiver, VMware & RDP
  • Office 365 Experience
  • Networked and Local Printer set up and troubleshooting
  • Server and Desktop Hardware Troubleshooting
  • Third Party Vendor & RMA Assistance: Client, Dell, Cisco
  • Understanding of basic networking concepts and protocols (IP addressing/subnet masks, DHCP, DNS)
  • Windows Server 2003 / 2008 / 2012 Active Directory, DNS, DHCP, GPO, GPP, Client – Configuration and Management
  • Microsoft Exchange Server 2010/2013/2016 and Office 365 Migrations
Desired Technologies Exposure:
  • Disaster Recovery Replication Solutions: Vmware, SRM, Zerto
  • Cisco Unified Communication
  • Routers and Switches – Access and Basic Troubleshooting
  • Wireless Networking
  • ASA Firewalls
  • SAN: EMC, Netapp, Client
  • Citrix Netscalers
  • Document Management Systems (iManage, Sharepoint)