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Citrix Engineer
Ref No.: 17-12032
Location: Waukegan, Illinois
Position Type:Contract
Start Date: 12/12/2017
Title: Citrix Engineer
Duration: One year contract
Rate: Dependent on experience

Scope of Responsibilites:
  • Plan, Build and Run level activities for the Enterprise Data Centers. Developing subject matter expertise for various technologies/services within the organization
  • Participating in fourth level operational support teams
  • Lead and participate in platform design, upgrade, architecture activities, anticipate potential issues, troubleshoot, research and resolve issues and problems associated with server performance, capacity issues, and other Server-related issues.
  • Use of expert knowledge to resolve highly complex or escalated infrastructure problems. Configuration and security for server, upgrades, third party software, performance management, capacity planning and trend analysis.
  • Gather and develop an in-depth understanding of business requirements.
  • Extensive experience with gathering client requirements in order to make system design decisions. Must be able to influence clients to use information services standards while maintaining good relationships with the clients.
  • Collaborate with various IT partners (e.g. internal BT Organizations, External suppliers, and 3rd party vendors), business customers and end users.
  • Support and participate in ITIL initiatives and processes.
  • Change Management – Document change implementation plans and execute the plans reviewed and approved by TRB/CAB. Perform basic to complex changes following standard change management processes. Perform problem diagnosis and root cause analysis.
Knowledge and Skills:
Specific Knowledge/Skills
  • Design, configuration & implementation expertise for large implementations of Citrix environments including hands on experience with current versions of Citrix XenApp (6.x or higher), XenDesktop, Net-Scaler, Citrix receiver, StoreFront. Act as the Subject Matter Expert for the Citrix Infrastructure and support. Experience with Publishing complex Application designs with customization.
  • Ability to work with managed service provider and interface with the multitudes of internal customers and stakeholders within the environment.
  • Advanced skills and knowledge with Networking, TCPIP, Firewalls, DNS, WINS, DHCP Active Directory & DMZ's.
  • Windows Server 2012/2016 Operating System administration.
  • Internet Information Server 6.x-8.x (IIS), Including but not limited to Application Pools, Website Configuration, Access Controls (ACL's), and Certificates. Must have knowledge of Load Balancing, multiple sites on single web servers.
  • Microsoft or Veritas clustering, load balancing & high availability solutions.
  • Administrative scripting, PowerShell, VBScript, Python, Chef, Puppet, PERL, HTML, WMI or similar shell script programming languages.
  • Technical competence and knowledge is preferred for the following disciplines:
  • Audit and compliance expertise working in a regulated environment
  • A strong aptitude in understanding and resolving/remediating OS based security vulnerabilities and security configurations.
  • Familiarity with X86 architecture on Client, Dell, or IBM Server Class hardware.
  • Performance mgt., Capacity mgt., Monitoring Trends, Root Cause Analysis skills and Operational Support.
  • Windows Server Automated Server Build (SOE), strong understanding of Windows Operating Systems and scripting for OS configurations.
  • Web site management and development skills should include proficient skills using HTML, Java, HTTP/SHTML or .net Studio.
  • Active Directory management.
  • Security management, including Group or local Policy Objects and, system hardening, security and DR.
  • Oracle, SQL Data bases
  • Service Now or similar ITIL based ticketing & escalation system

Technical Understanding and knowledge, in the following disciplines is desired:
  • Knowledge of LINUX or Unix/HPUX administration
  • ASP .NET or VS .Net
  • Web Servers and protocols, Apache, IIS, HTTP, SSL, FTP

Certifications for the following areas is desirable:
  • Citrix CCA, CCAA or CCEE Certifications
  • Windows 2012 or 2016 MSCE/MCSA Certification
  • VMWare VCA or VCP Certification
  • ITIL Foundations 2.0 Certification