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Technical Support Level 1
Ref No.: 17-11690
Location: New York, New York
Position Type:Contract
Start Date: 12/04/2017
Title: Desktop Support
Duration: 4 weeks+
Location: NYC
Start Date: ASAP
Salary: Competitive
Interview Process: Phone screen followed by Onsite Interview

Client Services Level 1
 Mandatory Minimum Requirements:
• 0-1 years of IT consulting services – Remote and On-site Capacity
• Windows 7, 8 & 10 Operating Systems & Desktop Administration
• Microsoft 2010 / 2013 / 2016 Office Suite Applications
• Working knowledge of Active Directory principles and management
• Client Side Mobile Device troubleshooting and MDM exposure
• Troubleshooting remote user access via VPN, Citrix receiver, VMware & RDP
• MFA and Application Troubleshooting experience
• Office 365 Experience
• Networked and Local Printer set up and troubleshooting
• Software as a Service technical coordination experience
• Server and Desktop Hardware Troubleshooting
• Third Party Vendor & RMA Assistance: HP, Dell, Cisco
• Proficiency with clear and effective professional communication both written and verbal
• Understanding of basic networking concepts and protocols (IP addressing/subnet masks, DHCP, DNS)
If interested and qualified please send your most up to date resume in word format to