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Technical Writer
Ref No.: 17-11429
Location: Vernon Hills, Illinois
Position Type:Contract
Start Date: 11/27/2017
Responsible for the development of technical documentation to support software products. Designs and develops content for use in user manuals, quick start guides, installation guides and developer guides that address the needs of both internal and external users. Our mission is to establish best-in-class knowledge transfer and to contribute to overall customer satisfaction for users of our products. 

Responsibilities 
Develop and write technical content including descriptions, installation procedures, operating instructions, maintenance and troubleshooting information. 
Conduct interviews with SMEs to gather data for content. 
Responsible for handling multiple projects at one time in a dynamic environment and publishing deliverables in one or more formats. 
Follows Style Guide, Template, and Branding Guidelines to comply with department standards. 

Qualifications 
Bachelor's degree or equivalent combination of education and experience. 
Good writing skills with the ability to clearly translate technical information into easily used and understandable text and illustrations. 
Excellent interpersonal skills necessary to communicate with engineering, marketing, SMEs and external team members to obtain the information necessary to carry out assignments. 
Knowledge of electronic publishing including FrameMaker, Acrobat and graphic applications. 
5+ years experience preferred 

Regular 8:30-5pm hours 
Some travel during business hours (downtown Chicago, there might have to go to other facility - short trips as needed) 
This is not a remote position, they will work out of the office