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Ref No.: |
17-10856 |
Location: |
Atlanta, Georgia
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Position Type: | Direct Placement |
Start Date: | 11/01/2017 |
Title: Salesforce Administrator
Location: Atlanta, GA
Dilatation: Permanent Placement
Rate/Salary: DOE
We are seeking an energetic and talented Salesforce.com Administrator to support a large business unit. The ideal candidate should be a go-getter that is well rounded and is able to be innovative in a fast-paced organization.
Job Responsibilities
- Perform administrator functions such as user management, profiles, roles, permissions, rules, queues.
- Manage dashboards, reports, templates, page layouts workflows, create and maintain custom object relationships, formulas, standard and custom fields.
- Responsible for managing and resolving Tier 1 and Tier 2 support requests.
- Work closely with users to provide best practices and tips on Salesforce usage including training, documentation and support as necessary.
- Customize reporting and dashboards for team/department, provide reports and report training.
- Support functionality and configuration of Salesforce.com platform.
- Functional knowledge of Salesforce.com data structure and understanding of how to leverage the tool to meet complex process and reporting requirements.
- Interface with business users and other staff and be responsible for delivering and deploying complete work products.
- Project participation from requirements gathering to UAT and implementation.
- Produce and improve overall documentation related to configuration and deployment of applications
Desired Skills and Experience
- 2+ years of strong hands-on Salesforce administration and/or implementation skills required
- Salesforce (ADM201) certification is required
- Proficient in SFDC Administrative tasks such as creating profiles, roles, users, page layouts, email services, approvals, workflows, reports, dashboards, tasks and events
- Experience designing custom formula fields, field dependencies, validation rules, workflows, and field updates, and email generation according to application requirements
- Data management skills, including advanced Excel a plus
- Strong research, analytical, and creative problem-solving skills
- Ability to work on multiple tasks and deliver results with aggressive timelines.
- Able and willing to work independently and in a fast-paced environment with tight deadlines and minimal supervision.
- Take initiative to recommend process improvements and demonstrate creative thinking.
- Stays current on the latest industry trends and changing technologies.
- Superb interpersonal skills, as well excellent communication skills, verbal and written to both technical and non-technical audiences.
- Ability to analyze and recommend Salesforce configuration changes in support of enhancement
If interested and qualified, please send updated resume to alkeith.murdock@mondo.com
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