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E-Commerce Manager
Ref No.: 17-10617
Location: Oak Brook, Illinois
Position Type:Direct Placement
Start Date: 11/01/2017
Position: E-Commerce Manager
Type: Direct-Hire/Permanent
Location: Oak Brook, IL

Essential Functions:
  • Optimize organization of website information including product data, features and benefits, visual merchandising, pre-sell and post-sales support, and other online merchandising tactics to enable seamless shopping experience for the customer
  • Monitor onsite search activity to understand customer intent and make appropriate adjustments to improve search-to-cart-to-purchase metrics
  • Review and optimize buying experience via A/B testing and leveraging web analytics tools
  • Deliver relevant cross-sell / up-sell strategies to increase average order size and improve gross profit
  • Partner with Channel and Product managers to coordinate supply/demand, product allocations, pricing and promotional strategies and campaigns
  • Maintain optimized product keyword database for portfolio of products via research and online tools/portals. Work with Agency and internal team to align with SEO/SEM customer acquisition efforts
  • Extend online product merchandising excellence and conversion tactics across all online channels where these products are sold.
  • Stay current on trends among direct competitors and best-in-class e-commerce sites offering similar products / IOT / connected home products.
  • Provide experience and best practice framework to be applied over other brands/products
  • Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies.
  • Contribute to the team effort by accomplishing related results and participating on projects as needed.

Minimum Qualifications:
  • Minimum 3 years of experience generating online sales in IOT / connected product categories. Well-developed understanding of e-commerce business drivers affecting top and bottom line.
  • Demonstrated experience in SEO/SEM
  • Knowledge of the business operations needed to support ecommerce business, including website platforms, content management systems, data management, order fulfillment and returns.
  • Bachelor's degree in Marketing, Computer Science or Information Technology
  • Experience with product listings, data feeds and web analytics
  • Proficient in Google Analytics
  • Ability to work in an entrepreneurial, fast-paced environment.
  • Highly motivated and can work independently, detail oriented, organized and efficient.
  • Passion for data and analytics

Preferred Qualifications:
  • Experienced using Product Information Management System (PIMS) and/or Content Management System (CMS)
  • Knowledge of HTML, Kentico CMS and Hybris Ecommerce software