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Business Analyst II
Ref No.: 17-10545
Location: Cherry Hill, New Jersey
Position Type:Direct Placement
Start Date: 07/17/2017
Title: Business Analyst II
Location: Voorhees, NJ
Duration: Full Time / Permanent
Salary: DOE

Degree - BA / BS strongly preferred
  • 5+ years industry experience 3rd party logistics, warehousing and/or transportation a plus
  • 5+ years software solution design and implementation
  • 5+ years project management
  • 5+ years customer support
  • 5+ years' software solution design and implementation experience on relevant warehouse management systems
  • Ability to analyze and clearly articulate possible solutions.
  • Review environment with a clear understanding of both operations and systems to identify areas of improvement
  • Must understand the technologies, solutions and development options available for the solution
  • Manager will be used as a decision maker on solution design and implementation.
  • Ability to establish a deep knowledge and understanding of the job specific system(s), both tier 1 & tier 2.
  • Will be utilized as knowledge expert on the application for existing processes and needed improvements
  • Ability to reinforce correct processes with the job specific system(s) to the users with explanations of why it is necessary.
  • Ability to manage deliverables of a project or manage a small project holistically
  • Ability to utilize proven project management methodologies to engage and interact with all necessary participants.
  • Ability to move the project forward and get the necessary reviews and approvals to continue progress.
  • Excellent written and verbal communication skills are a must
  • Key aspect of the position is the ability to document accurately and holistically.
  • Communications must be clear to all audience members and provide opportunity for feedback concerning the content.
  • Ability to manage customer support issues through completion.
  • Understanding of customer support methods and a sense of ownership for resolving the issues.
  • Basic understanding of computing technologies including PC usage, windows, printing configuration, application configuration settings and productivity software (MS Word, Excel, PowerPoint, etc.)
  • Develop an understanding of the networking technologies utilized and how they can be leveraged in solutions.
  • A good understanding of the EDI technologies, data mapping and data flow.
  • Job Specific System(s) experience a plus
  • Responsible for WMS configuration, data integration, reporting and documentation for new startup customers and existing customer demand.
  • Responsible for solution testing (internal and external) to include; unit testing, integration testing, and coordination and support of user-acceptance.
  • Lead small projects as assigned working closely with a Manager or Senior Business Analyst
  • Participate in design sessions. Provide recommendations and alternative approaches and solutions.
  • Maintain and update documentation in alignment with the common framework. Ability to identify and resolve system issues including root cause analysis.
  • Ability to train the trainers and end-users on system usage.
  • Facilitate the transition of customers to the Ongoing Demand and Support Services Teams upon completion of start-up requirements.
  • Utilize project management methodologies consistent with the common framework.
  • Continuously find ways to improve processes, execution, and delivery.

If qualified and interested, please reply with updated resume to Jonathan at jonathan.abel@mondo.com