Previous Job
ServiceNow Developer
Ref No.: 17-10412
Location: Salem, New Hampshire
Position Type:Contract
Start Date: 08/31/2017
Title: ServiceNow Developer
Location: Salem, NH (on site)
Duration: 6-12 month contract

  • Experience working with ITSM tools
  • Experience with Incident, Problem, Asset, Change, Service Request, Configuration Management, Knowledge Management, SLAs, and project management
  • Experience with system design, analysis, development, and implementation of applications
  • Must have strong technical knowledge and experience with a variety of programming languages, operating systems, and database technologies.
  • Deep understanding of system and ITSM core configurations in ServiceNow
  • Experience with implementations and/or migrations to the ServiceNow platform
  • Understanding of integration capabilities in ServiceNow platforms.
  • Able support, bi-directional integrations between monitoring tool and ServiceNow
  • Able to support external data feed integration to an external reporting engine.
  • Excellent customer service skills a must

Day to Day:
  • Configuration and Customization of the ServiceNow platform, including workflow creation
  • Build service requests and record producers based off of customer requirements
  • Build workflows and orchestrations leveraging a variety of programming languages
  • Import and export data between Service-now and other systems
  • Assist in creation of Views for reporting purposes
  • Must analyze and fully understand user requirements and current procedures in order to improve system capabilities
  • Participate in Agile/Scrum
  • End user support
  • Customize the core applications using Business Rules, UI Policies, and UI Actions
  • Performs system and integration testing
  • Responsible for Patching, Hotfix and Upgrade oversight

If qualified and interested, please submit recent resume to Brittany Hale at