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Business Analyst- 5075
Ref No.: 17-10275
Location: Waukegan, Illinois
Position Type:Contract
Start Date: 10/25/2017
Role: Senior Business Systems Analyst
Duration: 11/20/2017- 06/29/2018
Location: Waukegan, IL
Rate: DOE

***LOCAL TO CHICAGOLAND AREA ONLY***
Job Description
  • Assist IT managers in a strategic IT initiative to transition business system support model to a Managed Service Provider support model
  • Actively engage in understanding the current state of the systems targeted for the transition
  • Understand all aspects of day-to-day system operation tasks required to meet the business needs during the transition period, and be able to perform them
  • Actively work with various IT teams, business clients and vendors to ensure the business continuity during the transition period

Skills/Experience Requirements
  • Must be able to quickly understand the business objective of a system and able to come up to speed on the function and capability of the system necessary to provide system support for the business clients
  • Must understand SLC concepts and have experience in working with SLC
  • Strong analytical / problem solving skills, the ability to handle multiple tasks or requests simultaneously, strong written and oral communication skill, the ability to work directly with the clients and vendor to manage expectations, the ability to work under hard deadlines.
  • Must have experience working as a business systems analyst in an IT organization. Note: This position is not a business analyst position
  • 4-7 years of system / application support as a senior level business systems analyst
  • Having an experience working with Managed Service Provider transition a big plus

Education Requirements
Bachelor degree in Information Technology or similar.