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Business Systems Analyst
Ref No.: 17-09198
Location: Waukegan, Illinois
Position Type:Contract
Start Date: 09/28/2017
Title: Business Systems Analyst
Location: Waukegan, IL

Job Description
This IT position provides support for multiple business applications.  Major responsibilities include, but are not limited to: 
  • Assist IT managers in a strategic IT initiative to transition business system support model to a Managed Service Provider support model
  • Actively engage in understanding the current state of the systems targeted for the transition
  • Understand all aspects of day-to-day system operation tasks required to meet the business needs during the transition period, and be able to perform them
  • Actively work with various IT teams, business clients and vendors to ensure the business continuity during the transition period
Skills/Experience Requirements
The successful candidate must possess the following competencies: 
  • Must be able to quickly understand the business objective of a system and able to come up to speed on the function and capability of the system necessary to provide system support for the business clients
  • Must understand SLC concepts and have experience in working with SLC
  • Strong analytical / problem solving skills, the ability to handle multiple tasks or requests simultaneously, strong written and oral communication skill, the ability to work directly with the clients and vendor to manage expectations, the ability to work under hard deadlines. 
The successful candidate must possess the following experience: 
  • Must have experience working as a business systems analyst in an IT organization.  Note: This position is not a business analyst position
  • 4-7 years of system / application support as a senior level business systems analyst
  • Having an experience working with Managed Service Provider transition a big plus
Education Requirements
Bachelor degree in Information Technology or similar.