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Systems & Unified Communications Architect
Ref No.: 17-08498
Location: Salem, New Hampshire
Position Type:Right to Hire
Start Date: 09/12/2017
Senior Systems & Unified Communications Architect

Duration: Contract to Hire or Direct Hire depending on candidate preference
Location: Salem, NH OR Raleigh, NC OR San Jose, CA

Position Summary:
The position is responsible for the design, engineering, implementation and support of Extreme's unified communications environment based on Skye for Business. The position will also have responsibility for support of Windows AD, Office 365, Sonus and VMware virtual environments which includes but not limited to VMware products ESXi, VCenter and VCenter Operations Manager. This individual must be an expert in all aspects of unified communications management and have strong PowerShell development experience. The position also has shared oversight of infrastructure architecture, and will assist in developing standards and setting direction for Infrastructure technology.

  • Design, implement and support Exchange & Skye for Business production, development, test and DR environments
  • Assess system performance, provide capacity planning, and drive unified communication and server OS evolution and standardization using ITIL and automation where possible
  • Design, improve or implement monitoring and alerting of all related Windows systems
  • Plan, document, and communicate all changes to UC hardware and software
  • Manage system infrastructure patch releases, including enhancements to current system functionality.
  • Create and maintain PowerShell code required to ensure an effective Windows and UC environment.
  • Create, maintain and update platform documentation and standard operating procedures
  • Leads in assessing business needs to determine specific server hardware and software solutions, both public and private cloud.
  • Participates in establishing and testing disaster recovery policies and procedures; completing backup/restores; maintaining disaster recovery documentation.
  • Respond to customer service requests and provide production support coverage.
  • Work with cross functional global IT resources and business groups to enhance core systems experience

Extreme Technology Profile:
  • Microsoft Solutions Stack including Office 365
  • Microsoft Skye for Business on-prem and Exchange
  • Sonus
  • EMC storage systems on iSCSI network fabric
  • Commvault/LTO backup and recovery
  • VMWare with Windows and RedHat Linux Enterprise server OS
  • Oracle ERP
  • Extreme Network Technologies

  • Bachelor degree in Information Technology (or related field)
  • At least 10+ years of IT experience
  • 3+ years Skype for Business design and implementation experience
  • 5+ years of Microsoft Windows server admin experience
  • 5+ years Windows Exchange experience
  • 5+ years' experience with security standards and compliance
  • 2+ years of VMware 3.x or higher system administration
  • Strong PowerShell knowledge
  • Strong LAN/WAN knowledge
  • ITIL certification desired
  • SCCM/SCOM experience a plus