Tech Service Support Engineer
Previous Job
Previous
Tech Service Support Engineer
Ref No.: 17-07164
Location: 415 Century Pkwy, Allen, Texas
Position Type:Direct Placement
Start Date: 08/03/2017
My client is in immediate need of a Tech Support Service Engineer to join their growing team.

Title: Tech Support Service Engineer
Location: Century Pkwy, Allen, TX 75013
Duration: PERM
Rate: Open
Start: ASAP
Reason for opening: additional headcount

Position Detail:
The Technical Services Engineer is responsible for the defining, developing, configuring and supporting computer applications and also provides external management of a broad range of information technology initiatives, projects and programs including the creation and implementation of technology and business solutions 
 
Job Responsibilities & Duties
• Install and support WatchGuard Video applications at Client Site 
•Develops and implements the most efficient and cost-effective solutions 
•Evaluates system specifications for business requirements 
•Develops and prepares computer solutions 
•Works closely with management to prioritize business goals and information needs 
•Install and support WatchGuard Video In-Car Police Video hardware.
 
Professional Skills
• Strong customer service and interpersonal skills 
• Strong coordination, organization, teaming and communication abilities 
• Works well individually or in a group setting 
• Successfully present technical information 
• Maintains strong attention to detail in high-pressure situations and time constraints 
• Solid understanding of business practices with fundamental understanding of project 
management methodology 
• Excellent verbal/written communication 
• Strong analytical skills
 
Technical Skills
• Extensive Experience SQL Server Database installation and troubleshooting 
• Windows Server and Client installation, security and troubleshooting experience 
• Knowledge of Active Directory Domain Environment 
• TCP/IP Networking Experience 
• Highly skilled in Hardware, Software and Network troubleshooting 
• Install and upgrade networks, hardware and software at Client Site 
• Survey, Design, Install and maintain the infrastructure supporting wireless communications systems at Client Site 
• Some experience working on cars is desirable but not a must
• Experience with writing PowerShell Scripts and/or with Azure
• Some Experience with IIS and Web Administration
 
Requirements: 
• Minimum 4 years prior Information Technology experience required 
• Minimum Education: Bachelor's degree in Computer Science or a related field 
• Able to lift up to 75 lbs 
• Able to travel up to 75% - local travel to client sites. 
 
Compensation 
• Base Salary 
• Profit Sharing 
• Travel Expense Reimbursement 
• Company benefits package