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Sales Operations Specialist
Ref No.: 17-07137
Location: New York City, New York
Position Type:Contract
Start Date: 08/07/2017
Position: Sales Operations Specialist
Level: Mid to Senior
Location: NYC (on site)
Rate: DOE

Our client is a global leader in enterprise to consumer digital communications. Their investment in artificial intelligence, bots, big data technologies, real-time analytics and a world-class hosted platform makes our technology possible at scale and serves the world's largest enterprises.

  • Support the Sales and Customer Success teams on a day to day basis in using including creating and progressing opportunities correctly, troubleshooting and training
  • Develop reporting as needed
  • Maintain, optimize and train the team on the end-to-end processes and supporting systems for the Sales and Customer Success teams (key systems include, FinancialForce, Steelbrick)
  • Execute projects to automate processes and reduce friction utilizing
  • Represent the Field on corporate projects where and how it is used by the Sales and Customer Success teams is involved
  • Act as a liaison/partner between the Field Team and other internal functions, including Business Systems, FP&A with regards to how is used by the Sales and Customer Success teams

  • 8+ years of overall experience in sales operations and/or business systems preferably in a software/technology company with increasing level of responsibility
  • Proficiency in is a must
  • Experience working with the technology and tools leveraged by the Field organization to manage the business such as FinancialForce, Steelbrick, Zuora, Marketo, Gainsight, MS Excel is a plus
  • Excellent written and verbal communication skills
  • Detail oriented with strong organizational skills
  • Ability to build effective working relationships with all levels of the organization
  • Strong understanding of business processes in a fast paced technology company
  • Agile, self-starter who can work independently and collaboratively
  • BA/BS
If qualified and interested, please submit your recent resume to Brittany Hale at