Previous Job
Previous
Production Services Analyst
Ref No.: 17-07073
Location: Chicago, Illinois
Position Type:Direct Placement
Start Date: 07/31/2017
Title: Production Services Analyst
Type: Direct-hire
Location: Downtown Chicago
Start Date: ASAP

Responsibilities:
  • Monitor and track user requests for information and assistance, and respond providing workarounds and/or resolutions
  • Monitor automated system processes and take appropriate actions
  • Liaise with managed services providers for infrastructure and database administration
  • Liaise with solution architects, and software developers to ensure that recurring system issues are mitigated and addressed
  • Manage project work related to enhancing and improving operational processes
  • Understand business requirements for ad-hoc data queries and execute accordingly
  • Participate in all system integration testing and release activities
  • Participate in internal projects as required

Requirements:
  • B.S. degree in Computer Science, Software Engineering, MIS or other equivalent degree
  • 1-3 years of relevant experience in professional services or custom application development
  • Experience with complex SQL queries and logic (Oracle PL/SQL preferred)
  • Experience with management and administration activities in both Windows Server and CentOS/Red Hat Linux environments
  • Experience in managing expectations when balancing competing priorities
  • Strong presentation and communication skills
  • Ability to understand complex business processes and corresponding data models
  • Must demonstrate good judgment and pragmatic approach when dealing with the operation of production systems
  • Good knowledge and understanding of the financial services industry, Hedge Fund of Fund or Asset Management preferred