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Technical Support Service Engineer
Ref No.: 17-06955
Location: 415 Century Pkwy, Allen, Texas
Position Type:Direct Placement
Start Date: 08/02/2017
Title: Technical Support Service Engineer
Location: Allen, TX
Duration: Direct Hire, Permanent
Salary: DOE


The Technical Support Service Engineer is responsible for the defining, developing, configuring and supporting computer applications and also provides external management of a broad range of information technology initiatives, projects and programs including the creation and implementation of technology and business solutions

Job Responsibilities & Duties:
• Install and support client video applications at client site
•Develops and implements the most efficient and cost-effective solutions
•Evaluates system specifications for business requirements
•Develops and prepares computer solutions
•Works closely with management to prioritize business goals and information needs


Professional Skills:
• Strong customer service and interpersonal skills
• Strong coordination, organization, teaming and communication abilities
• Works well individually or in a group setting
• Successfully present technical information
• Maintains strong attention to detail in high-pressure situations and time constraints
• Solid understanding of business practices with fundamental understanding of project management methodology
• Excellent verbal/written communication
• Strong analytical skills

Requirements:
• Minimum 4 years prior Information Technology experience required
• Minimum Education: Bachelor's degree in Computer Science or a related field
• Extensive Experience SQL Server Database installation and troubleshooting
• Windows Server and Client installation, security and troubleshooting experience
• Knowledge of Active Directory Domain Environment
• TCP/IP Networking Experience
• Highly skilled in Hardware, Software and Network troubleshooting
• Install and upgrade networks, hardware and software at Client Site
• Survey, Design, Install and maintain the infrastructure supporting wireless communications systems at Client Site
• Some experience working on cars is desirable but not a must
• Experience with writing PowerShell Scripts and/or with Azure
• Some Experience with IIS and Web Administration

If qualified and interested, please submit your recent resume to Brittany Hale at
brittany.hale@mondo.com.