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Business Process Analyst
Ref No.: 17-06748
Location: Bethesda, Maryland
Position Type:Contract
Start Date: 07/27/2017
Our client in Bethesda, MD is currently hiring for a contracting opportunity to work as a Business Process Analyst!!!

The specific project is to help identify fulfillment and operational inefficientices related to the "In Store Pick-up and fulfillment” of customers digital orders, that are executed at our retail store level. 
 
The activities include but are not limited to:
-Order Fulfillment operations / people and process's
-Inventory updating and accuracy
-Order Pick and Pack execution
-Order management (cancels, substitution etc.…)
-Order to customer pick-up in store final fulfillment experience and operations
-Order Management and Inventory Management systems deficits identification
 
Job Experience Requirements and Expectations:
-Background in ecommerce fulfillment, retail and or retail omni-channel fulfillment and logistics is critical
-As led and/or program-project managed Six Sigma project portfolios in order to accomplish measurable business process improvements
-Employs Six Sigma methodology and analytics into organizational operations in order to accomplish business objectives and to uncover areas of improvement
-As worked with Black Belt and Green Belt-certified professionals in the planning, designing, and accomplishing of key projects to uncover areas of improvement in retail fulfillment and logistics
-Must have the required training and certification through a Six Sigma accredited organization
-Creates functional strategies using the principals and tools of Lean / Six Sigma and identifies specific objectives and areas of improvement opportunity
-Experience developing budgets and forecasts/policies/procedures to support the functional infrastructure and overall program
-Deep knowledge of the managed sub-functions and solid knowledge of the overall retail/ecommerce omni-commerce fulfillment and logistics eco-system  
-Should have no less than 5 years / 5+ years of experience in this area
-Will report to leaders within the Digital/Ecommerce and Retail Store Operations organizations