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Business Systems Analyst
Ref No.: 17-06604
Location: Salem, New Hampshire
Position Type:Contract
Start Date: 07/17/2017
My Client is looking for a Business Systems Analyst to join their growing team!

Duration: To end of the year possibly contract to hire situation
Location: Salem, NH
Rate: Open
Start Date: ASAP

The Business Systems Analyst role will own projects and system enhancements through the entire lifecycle from requirements gathering to implementation and support.

Responsibilities:
  • Partner with key business customers to understand business problems in order to assess and propose/design process and technology solutions
  • Lead major system design efforts and manage key deliverables
  • Evaluate business requirements to identify gaps, interdependencies and reconcile conflicts with proposed solutions
  • Advise business owners on best practices in Salesforce.com application configuration, security/permissions, workflow, customizations and data validation.
  • Coordinate change control management and processes with other systems administrators and analysts
  • Validate solutions and execute testing with end user community
  • Analyze business requests and understand business requirements. Work with various technical staff members to determine possible solutions and communicate business and system impacts
  • Provide ongoing Salesforce.com business operations and administrative support to users

Qualifications:
  • Bachelor's degree required, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing).
  • Minimum of 5 years of experience in business systems analysis.
  • 2-4 years of Salesforce.com administration experience including Service Cloud, APEX, VisualForce.
  • Minimum SFDC certifications required: Certified Administrator, Certified Force.com Developer.
  • Strong understanding of SalesForce.com capabilities and limitations and the ability to clearly communicate those to customers.
  • 2-4 years of service industry experience also preferred.
  • 2 years of experience managing technical projects in a complex environment.
  • Strong organizational and analytical skills with attention to detail.
  • Excellent written, verbal and presentation skills.
  • Ability to accept and manage changing priorities and address issues quickly and professionally.
Please attach your resume if this is something that interests you!