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Salesforce Admin
Ref No.: 17-06575
Location: Atlanta, Georgia
Position Type:Direct Placement
Start Date: 07/21/2017
My client is in direct need of a Salesforce Admin to join their growing team.

Duration: PERM (open to contract to hire)
Location: Atlanta, GA
Start Date: 8/1

This position is the liaison between management, Information Services, Strategic Planning and Analysis, and the users of database applications. (S)he troubleshoots and works with end-users to insure that applications meet their needs and keep pace with changes in program operations, policies and/or procedures.

  • Daily administration and support of Salesforce database including but not limited to managing multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations;
  • Working with management, strategic planning & analysis staff and end-users to create and manage complex workflow rules, data validation, and triggers;
  • Develop and create customized reports and dashboards;
  • Create and document application requirements by working together with those involved in the development of program enhancements and changes including program staff, programmers, strategic planning and analysis staff and/or outside consultants as needed;
  • Manage the software testing process, which includes devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating actual software testing;
  • Keeping abreast of new Salesforce features and functionality and providing recommendations for process improvements;
  • Train new and existing users on how to use database applications;
  • Keep application users informed about system functionality and enhancements; • Provide application users with technical support;
  • Logging and tracking identified system problems through resolution;
  • Creating and maintaining documentation on processes, policies, application configuration and help related materials for users as database applications are developed;
  • Assist programmer with the development of technical documentation of existing and future applications.