My client is in direct need of a Salesforce Admin to join their growing team.

Duration: PERM (open to contract to hire)
Location: Atlanta, GA
Start Date: 8/1

This position is the liaison between management, Information Services, Strategic Planning and Analysis, and the users of database applications. (S)he troubleshoots and works with end-users to insure that applications meet their needs and keep pace with changes in program operations, policies and/or procedures.

Requirements:

• Daily administration and support of Salesforce database including but not limited to managing multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations;
• Working with management, strategic planning & analysis staff and end-users to create and manage complex workflow rules, data validation, and triggers;
• Develop and create customized reports and dashboards;
• Create and document application requirements by working together with those involved in the development of program enhancements and changes including program staff, programmers, strategic planning and analysis staff and/or outside consultants as needed;
• Manage the software testing process, which includes devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating actual software testing;
• Keeping abreast of new Salesforce features and functionality and providing recommendations for process improvements;
• Train new and existing users on how to use database applications;
• Keep application users informed about system functionality and enhancements; • Provide application users with technical support;
• Logging and tracking identified system problems through resolution;
• Creating and maintaining documentation on processes, policies, application configuration and help related materials for users as database applications are developed;
• Assist programmer with the development of technical documentation of existing and future applications.

If interested please send a word version of your current resume to Kaylyn.Gerwig@mondo.com thanks!