Previous Job
Previous
Salesforce Admin
Ref No.: 17-06389
Location: Salem, New Hampshire
Position Type:Contract
Start Date: 07/31/2017
Title: Salesforce BA
Duration: 6+ Months Contract to Hire
Location: Salem, NH
Rate: DOE
Start Date: ASAP

The Business Systems Analyst role will own projects and system enhancements through the entire lifecycle from requirements gathering to implementation and support.
 Responsibilities:
  • Partner with key business customers to understand business problems in order to assess and propose/design process and technology solutions
  • Lead major system design efforts and manage key deliverables
  • Evaluate business requirements to identify gaps, interdependencies and reconcile conflicts with proposed solutions
  • Advise business owners on best practices in Salesforce.com application configuration, security/permissions, workflow, customizations and data validation.
  • Coordinate change control management and processes with other systems administrators and analysts
  • Validate solutions and execute testing with end user community
  • Analyze business requests and understand business requirements. Work with various technical staff members to determine possible solutions and communicate business and system impacts
  • Provide ongoing Salesforce.com business operations and administrative support to users
 
Qualifications:
Bachelor’s degree required, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing).
Minimum of 5 years of experience in business systems analysis.
2-4 years of Salesforce.com administration experience including Service Cloud, APEX, VisualForce.
Minimum SFDC certifications required: Certified Administrator, Certified Force.com Developer.
Strong understanding of SalesForce.com capabilities and limitations and the ability to clearly communicate those to customers.
2-4 years of  service industry experience also preferred.
2 years of experience managing technical projects in a complex environment.
Strong organizational and analytical skills with attention to detail.
Excellent written, verbal and presentation skills.
Ability to accept and manage changing priorities and address issues quickly and professionally.
 

If interested & qualified Please send the most updated version of your resume to nina.magan@mondo.com

Thanks & I'm looking forward to hearing from you!
Nina Magan