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Program Manager
Ref No.: 18-01612
Location: Boca Raton, Florida

We have a Contract role for a Program Manager with our client in Boca Raton, FL. Please let me know if you or any of your friends would be interested in this position.

The details of the position are:
Program Manager


Role:
  • Responsible for overall management all aspects of the Contingent Workforce Solutions (CWS) program for an assigned client.
  • This includes managing the subvendor / supplier program and its population and its day-to-day operations (implementing and managing the requisition /submittal process and overseeing job placement, subvendor selection and contract negotiations, day-do-day troubleshooting and problem resolution, managing the on-going relationships and communication, performing periodic benchmarking of the subvendor population, etc.).

Responsibilities:
  • Responsible for maximizing customer satisfaction, maintaining and building new relationships, expectation management and issue/conflict resolution (services and grows the contractor / subcontractor population, managing client and contractor / subcontractor expectations and troubleshooting and issue resolution, etc.).
  • Financial and administrative responsibilities include meeting or exceeding account growth targets, overall account profitability, implementation, training and administration of software to client and sub-vendor supplier users, and sub-vendor and supplier population benchmarking and reporting, and quarterly performance reviews.
  • Also accountable for setting performance expectations for and managing department staff priorities and results. Generally, this role is required for medium vendor management programs, or divisions within larger vendor management programs.
  • Establishes and develops manager relationships with in assigned clients and expands existing manager relationships to ensure maximum customer satisfaction and, working in conjunction with the local branch staff, the profitability of each contractor/subcontractor placement (IT, light industrial, general administrative, etc.) or conversion.
  • Implement and manage sub-vendor / supplier program for assigned clients, further refining throughout the process, ensuring optimum customer satisfaction; ensure proper selection and solid negotiations in the sub-vendor and supplier contracting process, to ensure the maximum profitability, as well as quality, of each placement (IT, light industrial, general administrative, etc.).
  • Manage the day-to-day Operations which includes, implementation and management of the requisition process for assigned client, prioritization of orders and requisitions, expedient issue resolution, further refining throughout the process with emphasis on responsiveness and customer services for assigned client; depending upon the engagement size, may manage administrative staff.
  • Fulfills client service through frequent interaction with client managers to ensure satisfaction and identify potential business development opportunities for contractors/subcontractors, projects or services. Is knowledgeable of and understands the contracted terms and conditions between the client, including pricing as well as client rules of engagement and processes.
  • Ensures remarkets and contract extensions by maintaining awareness of client project progress, including end dates and extensions, to maximize business opportunities.
  • Assists appropriate individuals, including Operations and the Collections Department to ensure timely collection of receivable.
 
Requirements:
  • Requires excellent organization, interpersonal, verbal and written communication skills and the ability to deal effectively with vendors / candidates at all levels.
  • Excellent troubleshooting and problem-solving skills are a must.
  • Requires ability to effectively multi-task and function in a fast-paced, team-oriented environment.

If interested in this opportunity, please email your resume at jobs@generistek.com. Also, you can call us at # (630) 576 1904.

About Generis Tek:
Generis Tek is a boutique IT/Professional staffing based in Chicagoland. We offer both Contingent Labor & Permanent placement services to several Fortune 500 clients Nationwide.
Our philosophy is based on delivering long-term value and build lasting relationships with our clients, consultants and employees. Our fundamental success lies in understanding our clients’ specific needs and working very closely with our consultants to create a right fit for both sides. We aspire to be our client’s most trusted business partner.