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Parts Distribution Coordinator
Ref No.: 18-01543
Location: Milan, Illinois
We have a Contract role for a Parts Distribution Coordinator with our client in Milan, IL. Please let me know if you or any of your friends would be interested in this position.

The details of the position are:
Parts Distribution Coordinator
Role:
  • Provides and assists dealers, factories and marketing units with information concerning service parts and their applications inregards to product availability, unshipped orders, parts identification, defective or mixed stock, and pricing or system. problems.
Responsibilities:
  • Responds to dealer requests to expedite critical machine down orders through various contacts to assure customers of the mosttimely delivery of parts.
  • Provides dealer assistance pertaining to incorrect part numbers, substitutions, electronic parts catalog interpretations and machine usage to assure customers get correct parts. Coordinates the resolution of parts problems between parts distribution centers, factories, vendors and dealers regarding parts identification, mixed stock, defective stock or unshipped orders.
  • Processes Machine Down Back Order reports, working with factories, depots, buyers and/or suppliers in an effort to proactively assign promise ship dates and provide customers with the earliest possible availability.
  • Logs phone calls into a Case Management System via Dealer Technical Assistance Center (DTAC) for Parts.
  • Trains and assists dealer personnel with electronic ordering and information systems to maintain a high level of support to customers.
  • Investigates system error messages on dealer orders and contacts dealers as necessary to cancel or prepare orders for re-entry into the system.
  • Provides Flash Plus after hours service to include weekends and holidays in order to provide customers with 24 hour parts service 7 days per week
Requirements:
  • 1st shift. The HM would like someone proficient with Excel (medium to advanced). Supply Management background or DNS experience is a plus.
If you are interested in this opportunity, please email your resume at jobs@generistek.com. Also, you can call us at # (630) 576 1914.
 
About Generis Tek:
Generis Tek is a boutique IT/Professional staffing based in Chicagoland. We offer both Contingent Labor & Permanent placement services to several Fortune 500 clients Nationwide.
Our philosophy is based on delivering long-term value and build lasting relationships with our clients, consultants and employees. Our fundamental success lies in understanding our clients’ specific needs and working very closely with our consultants to create a right fit for both sides. We aspire to be our client’s most trusted business partner.