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Desktop Tech Build & Win10
Ref No.: 18-00620
Location: Hartford, Connecticut
Position Type:Contract
Start Date: 09/05/2018
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Job Description
Including the following, other duties may be assigned.
• Perform imaging of computers and checking for required apps, encryption, etc.
• Work as a team with fellow employees to prepare packages for shipment.
• Immediately report issues preventing imaging or equipment shortages.
• Must report defective materials or questionable conditions to the department supervisor.
• Ensure accurate labeling of shipments and paperwork to protect client from loss on all shipments.
• Responsible for completing incoming assignments each day as well as proper documentation.
• Provide first day and ongoing post migration support in an enterprise environment.
• Maintain the work area and equipment in a clean and orderly condition and follow prescribed safety regulations.
• Experience with imaging computers and troubleshooting hardware issues.
• Experience with UPS/FEDEX online software is desirable.
• Be familiar with and able to interpret packing slips, enter into the computer the correct information. Acknowledge receipt of returned packages, research status and restock / update ticketing database as needed.

Requirements / Qualifications
Minimum of a high school education and three years of related experience in enterprise environments. (degree or certifications preferred)
• Excellent problem-solving and people skills. Position can be remote, customer facing, or back office.
• Technical computer expertise with PC/MAC computers. Experience with Office 365, sccm, vpn, and remote tools.
• Knowledge of common ticketing systems helpful. (Service NOW, QuickBase, etc)
Additional information:
• Travel to multiple sites in the US may be required.
• Must be familiar with proper packaging methods and able to interpret visual aids used to convey specific packaging requirements.
• Experience with imaging computers and troubleshooting hardware issues.

  • Comprehensive health plan
  • 401k match
  • Critical illness, short-term disability, accidental insurance
  • Life insurance
  • Employee discounts
  • Remote work, flexible schedule

Started in 2006 and headquartered in Connecticut, VLink is one of the fastest growing digital technology services and consulting companies. Since its inception, our innovative team members have been solving the most complex business, and IT challenges of our global clients.
Learn more about us.

EEO, ADA, FMLA Compliant
VLink is an equal opportunity employer. At VLink, we are committed to embracing diversity, multiculturalism, and inclusion. VLink does not discriminate on the basis of race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All aspects of employment including the decision to hire, promote, or discharge, will be decided on the basis of qualifications, merit, performance, and business needs.