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IT Service Desk Support
Ref No.: 18-00513
Location: Midland, Texas
Position Type:Contract
Start Date: 07/25/2018
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Responsibilities
Work with the Mobility Device Deployment project team to build and deploy the chosen computer systems in a standardized, structured environment according to the schedule established by the team. Act as the primary point of contact to resolve or escalate various computer related issues and /or incidents. The candidate manages requests via service desk software for tracking, follow-up and closure of incidents.:
- Will set up new mobility devices and workstations that come in
- Install GIL image onto new workstations
- Take new workstation and mobility devices out to the field locations and properly install/image.
- On average will spend 3 days working in the Midland office and 2 days traveling to the field to deploy devices (2-3 hour drive time between Midland office and field locations)



Requirements / Qualifications
Ideally at least 2 years of experience in a technical/support role
- Hands on hardware experience is preferred
- Experience with Windows 10 and Microsoft Suite preferred
- Must have valid Driver's License and own vehicle
- Must be willing to drive to field locations

Benefits
  • Comprehensive health plan
  • 401k match
  • Critical illness, short-term disability, accidental insurance
  • Life insurance
  • Employee discounts
  • Remote work, flexible schedule

Started in 2006 and headquartered in Connecticut, VLink is one of the fastest growing digital technology services and consulting companies. Since its inception, our innovative team members have been solving the most complex business, and IT challenges of our global clients.
Learn more about us.

EEO, ADA, FMLA Compliant
VLink is an equal opportunity employer. At VLink, we are committed to embracing diversity, multiculturalism, and inclusion. VLink does not discriminate on the basis of race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All aspects of employment including the decision to hire, promote, or discharge, will be decided on the basis of qualifications, merit, performance, and business needs.