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Systems Analyst
Ref No.: 18-00045
Location: Hartford, Connecticut
Position Type:Direct Placement
Start Date: 01/29/2018
Sr. application admin/analyst:
Monitors vendor software applications, documents and analyzes problems and publishes maintenance schedule.  Experienced with a particular vendor's software and comfortable setting parameters as required for projects, small enhancements and break/fix activities. Subject matter expert (SME) for a particular vendor and their product set used by the enterprise.  Leads and plans vendor enhancements, changes, upgrades, and new services, ensuring systems will operate correctly in current and future environments.  Works closely with vendors to troubleshoot applications.  Provides third level support for the application(s).    Works with application project teams to understand changes to the vendor application and to implement those changes in UAT and production.  Develops test plans to verify logic of new or modified vendor components.  Typically requires 7-10 years of experience.