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Business Analyst I
Ref No.: 18-06927
Location: Pleasanton, California
Job Description:
At least 3 years experience with Accounting background required
Order to Cash Business Analyst

Position Overview/ Responsibilities:
The Order to Cash Business Analyst position calls for a self-possessed individual contributor to coordinate testing, implement system enhancement requests, provide production support and lead large-scale project initiatives as part of a team that supports Client Finance business units. It is critical that the candidate have a clear understanding of accounting principles. The area of focus specific to the available position is the Cloud line of business. The highly skilled candidate will act as liaison between Finance Business groups and IT, building test plans and leading cross line of business testing. Track milestones/deliverables and drive projects to completion by targeted deadlines. Facilitate cross-functional team meetings and conference calls. Prepare and deliver quality presentations. Submit regular status updates, recommendations and escalations to management. Key functions involve identifying business requirements, performing data analysis and delivering impact assessments. Additional responsibilities include proactively identifying and managing production issues as well as developing policy and procedure documentation. Performs work independently without direct oversight. Collaborate with management, team members and business partners. Assigned ad-hoc projects as required. It is critical to this position that the Business Analyst remain composed in a dynamic and frequently changing work environment.

Major responsibilities include but not limited to the following:

Project management:
• Improved process efficiency initiatives
• Implementation of system enhancements
• Completion of projects against defined milestones and timelines
• End-to-end system test coordination
• Impact Assessments and ROI
• Kick-Off and Status meetings
• Project tracking and reporting
• Status Reports
• Announcements
• Process Documentation

Test coordination
• Test coordination for system enhancements, large project initiatives, Mergers and Acquisitions and the Cloud Line of Business
• End-to-end system test coordination
• Writing test documentation (test plans, expected results, status reports) and execute test cases
• In-depth data analysis
• Decompose documents to create test cases and scenarios for complex integrations
• Create and maintain standard templates, documentation and tools for all testing processes

Production Support
• Manage production issues including escalations
• Issue tracking, reporting and monitoring
• Document existing processes
• Engagement with management, partners and IT
• Identify process and system gaps
• Make recommendations for resolution

Requirements Gathering
• Participate in Pre-Planning meetings to determine requirements for projects
• Research existing system setups/processes
• Analyze previous projects to determine impacts/risks for projects in progress
• Enter project requests and requirements in tracking system

System Enhancement Request Management
• End to End ownership of enhancement request from request through implementation including post production activities

Preferred Qualifications:
Successful candidate will have 5 years of accounting experience involving cross-functional departments, preferably in the Finance and Administration area. Candidate will be flexible and comfortable working in a fast paced, dynamically changing environment. The individual needs to be self-directed only requiring management direction for new tasks or complex situations. Able to grasp complex concepts quickly. Ability to communicate complex business concepts clearly and concisely. Experience with Cloud and Acquisition system implementations.

Other major qualifications are as follows:

 Experience with Cloud or Metered Services implementations
 Exceptional problem solving and analytical skills
 Ability to work with a fluid, solution-as-you-go project team
 Strong planning, organization and task management skills
 Self motivated, self-directed and independent in a team environment
 Skilled in proactive and reactive responsiveness to identify and manage issues/concerns
 Demonstrated skill working with cross-functional and technical teams
 Effective in building relationships with technical and business partners
 Excellent written, oral and interpersonal communication skills including presentations
 Attention to detail, ability to prioritize work and meet deadlines
 Ability to create policy and procedure documentation
 Firm grasp of Client Financials - Accounts Receivables, Advanced Collections, iReceivables and Credit Management modules.
 Familiar with Client eBusiness Suite – Order Management, Service Contracts, Project Accounting
 Advanced Excel skills
 Strong MS Office skills
 Bachelor Degree in Business Administration or related preferred