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HR Specialist I
Ref No.: 18-06588
Location: Kenosha, Wisconsin
Job Description:
Required skills
· 1+ years total experience working with employees on disability, leave of absences, human resources, or employee relations functions
· Knowledge of federal and state disability laws regarding access for people with disabilities; specifically ADA and FMLA
· Experience in providing consultation and training on disability issues
· Demonstrated experience managing cases from intake to closure with a high degree of accuracy, resolution, and employee satisfaction
· Intermediate experience working with Windows, Word, Excel, and PowerPoint

Preferred skills
· A Bachelor's Degree from an accredited university, or equivalent experience
· PHR and/or CPDM certification
· Computer operating and database management skills
· Ability to work with all levels of business
· Excellent customer service and communication skills, both verbal and in writing
· Strong time management and ownership of deliverables
· Detail orientation with ability to analyze, problem solve, organize and manage multiple priorities and excellent follow up skills in a fast-paced environment Strong analytical and critical thinking skills
· Ability to build strong relationships and influence others while working in a cross functional environment
Essential Responsibilities:
· Perform accommodation services to ensure compliance with regulations, company policy and standard work to support employee requests for accommodation in safe and productive assignments.
· Perform case management and coordinate the accommodation process for end-to-end case management. This includes working with the employee, vendors, work location, and other stakeholders.
· Provide support and guidance while performing activities related to short term and long term medical-based accommodations for employees at work or returning to work.
· Develop transitional work assignments or long term accommodations within position based on restrictions and available job tasks.
· Communicate the transitional work assignment plan or accommodation to the employee and obtain their agreement.
· Educate employees and HR on complicated aspects of the return to work, accommodation, and complex case processes.
· Provide guidance, assess risk, resolve issues, and escalate as appropriate for employees, managers and HR.
· Direct employees to the appropriate resource for answers on stock, benefits, pay, etc., to ensure exceptional customer experience by responding timely and accurately.
· Escalate complex issues and cases including the inability to accommodate.
· Maintain system records to ensure accurate and timely information/documentation.
· Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate.
· Other duties as assigned.