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Program Manager - BPCI II
Ref No.: 18-06450
Location: San Francisco, California
Duties:
Key Responsibilities:
  • Design, develop and deploy cross-functional operational improvement initiatives
  • End-to-End program and project management in line with the best in class industry standards
  • Partner with various functions like Finance, M&A, IT etc. to envision and deliver high-quality business solutions
  • Mapping and re-engineering business processes continuously to ensure that Operations are lean and streamlined
  • Identify and set-up process/system controls to sustain implemented changes and solutions
  • Collaborate and manage workstreams in large scale business transformational programs
  • Influence and drive key decisions regarding the projects
Core Functional Skills:
  • Business Acumen and Analysis:
  • Strong ability to understand organizational strategic direction and translate those in to functional and operational change and improvements
  • Research market trends and industry best practices to augment functional operating models
  • Conversant with operational data analysis methodologies, tools and techniques
  • Ability to create strong business cases for projects and work with the leadership team on prioritizations
Skills:
  • Problem solving skills
  • Demonstrated ability to adapt and operate in a rapidly changing business landscape
  • Ability to dissect, collaborate and delegate tasks towards solving complex business problems
  • Focused on rapid value creation through quick wins and long term sustainable value realizations
  • A strong Change Manager with tenacity to follow through till closure

People Skills:
  • Ability to paint an exciting visual for overall project designs and operating models to influence stakeholders and leadership
  • Strong people skills, with distinctive ability to influence across levels and teams
  • Maturity to deal with ambiguity and agility to switch gears, strategic and tactical, according to organizational needs and dynamics
Experience Level:
  • 6-8 years of progressive experience which includes Business Strategy/M&A Integrations/Consulting/Customer Experience functions
  • Core 3-5 years of demonstrated success in leading/driving business transformation, operational excellence or process engineering projects

Education:
Required Qualifications:
  • Strong understanding of various business process improvement methodologies
  • Bachelor's degree or equivalent a must; MBA or equivalent strongly preferred

Languages:
English Read Write Speak

Certifications & Licenses:
PMP

Skills:
Required
  • Operating frameworks
  • Change Management
  • Influencing
  • Adaptability
  • BUSINESS PROCESS IMPROVEMENT
Additional
  • Prioritization
  • BUSINESS CASES
  • DATA ANALYSIS
  • PROCESS ENGINEERING
  • PROCESS IMPROVEMENT
  • PROGRAM MANAGER
  • STRATEGIC DIRECTION
  • OPERATIONS
  • PROBLEM SOLVING
  • PROJECT MANAGEMENT
Minimum Degree Required: Bachelor's Degree