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Support Engineer Tier II
Ref No.: 18-05414
Location: Mountain View, California
Support Engineer Tier II
Location: Mountain View, CA

• 3+ years experience in web development and other web technologies including but not limited to HTML, CSS, JavaScript, REST, JSON, SQL, etc.
• 1+ years of customer facing support experience or a proven ability to communicate and breakdown technical ideas to business stakeholders and technical users
• General understanding of programming languages, APIs, and database technologies
• Broad understanding of enterprise web architectures
• Basic understanding of mobile platform development (iOS and Android)
• Critical and creative thinking
• Passion for fast-paced problem solving
• Experience with website debugging tools such as Charles, Fiddler, Wireshark, Firebug, etc. preferred
• Experience with SaaS preferred