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Technical Writer
Ref No.: 17-05604
Location: San Jose, California
RMG Job:YES
KEY RESPONSIBILITIES
• Author best-in-class developer guide, API interface guide, solution design documents guide, connectivity guide, that are used worldwide by internal/external developer audience. The documentation is primarily for complex payment applications software development.

• Attention to detail to work with raw content from subject matter experts, architects and produce documentation for a technical audience to design and organize documentation sets for new APIs and developer products.


• Edit, clarify, and proofread documents, sequence diagrams written by developers, SME’s, Architects and consolidate, maintain, own all technical document to industry standards document from payment networks and industry.

• Manage complex documentation projects with tight timeline, coach non-writers on ways to improve their writing skills.

• Supplement developer documentation with relevant sample code.

• Should be able to provide samples of API reference documentation that include XSDs, XML and/or JSON response samples


QUALIFICATIONS
• A Bachelor’s degree in a technical field or writing and communication field. Master’s degree a plus.
• 3 to 5 + years’ experience as a technical writer, or equivalent combination of education and experience.
• Have aptitude with both API-level technical documentation and higher level technical guides, feature briefs and be familiar with developer documentation is a plus.
• Writing REST API documentation (Must).
• Knowledge of full stack architecture(Must)
• Excellent project management, organizational, and planning skills.
• Self-motivated, quick learner who works with minimal to no supervision.
• Results-driven approach, with a winning, positive attitude.
• Ability to meet multiple, tight deadlines and working w/ cross function teams.
• Experience providing feedback on APIs during development cycles