Previous Job
Previous
Logistics Operations Specialist
Ref No.: 18-00217
Location: Jacksonville, Florida
Position Type:Direct Placement
Start Date: 04/09/2018
Alluvion is currently hiring for a Logistics Operations Specialist for an opportunity in Jacksonville, FL.

Position Summary
The Logistics Operations Specialist will be booking and dispatching drivers, setting pickup and deliver appointments, successfully negotiating rates with carriers, as well as tracking and tracing of all shipments.

Essential Duties and Responsibilities
  • Empowered to make decisions to satisfy customer expectations regarding pickup and delivery of product.
  • Customer services: problem resolution, sales and pricing.
  • Carrier development and carrier relations
  • Sales; both inside and outside along with customer site visits.
  • Performance measurement; based on account performance, new customers acquired, productivity and delivery of service.
  • Resolve rate discrepancies with carriers and respond to returned pre-notes in a timely manner.
  • Equipment management, including customer equipment pools, to control absorbed per diem & storage costs.
  • Continuous enhancement of gross margin.
  • Continuous development of multi-modal capabilities
  • Operations process adherence; use personal judgment to satisfy customer expectations regarding pickup and delivery of product to meet expectations
  • Serve as contact for the branch in matters regarding problem resolution, rate and contract negotiations.
  • Business development; responsible for correctly setting the pricing to a customer to ensure that margins are acceptable for the corporation.


Education and Experience
  • Associates degree, plus one or more years' related experience and/or training; or equivalent combination of education and experience.
  • Ability to provide great customer service. Be able to present one's self in a highly cooperative and professional manner with both internal and external customers and vendors
  • Must have working knowledge of Windows operating system and be proficient in Microsoft software applications (i.e., Word, Excel, Outlook, and Internet Browser.) Strong keyboard skills.
  • Ability to perform basic mathematical calculations as they relate to calculating pricing, revenue, and margin.
  • Keen ability to assess situations, perform root cause analysis, and provide solutions. Ability to think things through and develop processes that contribute to enhanced organizational efficiency
  • Industry experience preferred