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Office Dispatcher
Ref No.: 18-00191
Location: Jacksonville, Florida
Position Type:Contract to Hire
Start Date: 02/12/2018
 Alluvion is currently hiring for an Office Dispatcher for a leading residential air conditioning company in Jacksonville, FL.
 
Job Requirements:
  • Must have excellent interpersonal skills and provide high level of customer service
  • Have ability to handle high call volumes while interacting with customers and service technicians.
  • Maintain and coordinate efficient scheduling/dispatching of technicians to work assignments.
  • Maintain customer database with accurate information.
  • Be computer savvy and eager to learn
  • Must be able to thrive in a fast paced environment while being self-motivated, professional, and dependable.
  • Must have exceptional listening and verbal communication skills, proven ability to meet/exceed set goals, and receptive to coaching and feedback.
  • Must be available to work on-call and work alternating Saturdays during peak season
  •  
Preferred Experience:
    Call Center or Dispatching or Customer Service experience 2 Years
Required:
    Minimum: High school or equivalent
    Proficient with Microsoft Office: Excel, Word, and Outlook