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Customer Service Representatives
Ref No.: 17-15013
Location: Jacksonville, Florida
Position Type:Contract
Experience Level: 1 Years
Start Date: 10/02/2017
Alluvion Staffing is currently seeking Customer Service Representatives for a long term contract assignment in Jacksonville, FL. 

**This position requires COMPLETE flexibility of hours able to work. This facility is open 24 hours a day, 7 days a week, 365 days a year.**

Pay $12hr


Responsibilities
  • Answering all incoming calls, triaging the customer concern and either addressing the need immediately or escalating the call.
  • Research and analyze system and technical issues, escalating them timely, appropriately and accurately.
  • Accurate use of the Customer Relationship Management (CRM) .
  • Successful and timely completion of all daily work-tasks and special assignments.
  • Exhibit professionalism and superior phone etiquette, answering all customers with a focus on quality of message with cheerful demeanor.
Qualifications
  • 1 to 2 years previous job-related experience with no less than 6 months of customer service experience is preferred.
  • High School Diploma or GED; preference given to candidates with a BA or working towards one.
  • Fluency in Spanish is highly desirable.
  • Excellent phone etiquette.