Tech Production Eng Ops, Assoc
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Tech Production Eng Ops, Assoc
Ref No.: 18-00433
Location: Location: US - Lockport Crown Drive Lockport United States NY 1000021, New York
Start Date: 05/01/2018
A Little About Us The Operations Center acts as the central nervous system for technology and products at Oath. Our team is responsible for the health and performance of more than 100,000 Yahoo systems globally. Engineers in this role are exposed to the most advanced web serving infrastructure in the world! You will be Oath's 1st line of offense battling issues affecting the reliability of our products and services, you will also be responsible for interfacing with internal/external customers on operational issues, working with senior engineers resolving complex incidents, and facilitating communication between various operations and engineering teams. A Lot About You You are a highly motivated and passionate individual that desires to play a key role in Oath by coordinating operations and engineering teams to identify, triage, and resolve customer impacting incidents, verify service impact to the end users, and work alongside subject matter experts to identify root cause. You will play a major role in working effectively with peers to create a positive environment within the team (you know how to have fun in a busy work environment!). You have excellent written and verbal communication skills; critical thinking and troubleshooting skills; the ability to multitask in order to facilitate the resolution of multiple incidents at any given time; and the vision to automate in order to better scale and streamline process. Your Day Monitor the production infrastructure for stability and performance in order to maintain 24x7x365 operations. Ability to quickly learn and apply new technologies within a dynamic and extremely fast-paced environment. Ability to be self-directed in daily workload management. Ability to effectively communicate via phone and in writing. Collaborate effectively with our Incident, Engineering, and Development teams. Participate in the knowledge transfer on a short term and long term basis. You Must Have *An AA degree or higher in a computer related field or equivalent industry experience. Typical candidates have a BS degree in a computer related field or equivalent experience in a related field. *Working knowledge of Linux OS internals (file systems, storage, process lifecycle, etc...). *Working knowledge of basic Linux command line system health diagnostic tools. *Working knowledge of LAMP architecture and services. *Working knowledge of a TCP/IP network environment. *Working knowledge of HTTP, DNS, NFS, RAID, and DHCP is preferred. *Certifications such as CCNA and RHCSA or equivalent are preferred. Start Time: 12:00 AM
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